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Exploring the Brilliance of ISG Paragon Awards™ North America Winners Exploring the Brilliance of ISG Paragon Awards™ North America Winners

Celebrating Innovation and Success in Business Strategies

Information Services Group (ISG) III, a leading global technology research and advisory firm, has unveiled the champions of the 2024 ISG Paragon Awards™ for North America, recognizing outstanding utilization of innovative technology and operating models for business triumph.

The winners were selected from over 70 entries from 30 solution providers. An independent expert panel of judges identified the victors in each category and the results were revealed at an elaborate gala dinner during the ISG Sourcing Industry Awards on a memorable evening at the Westin Dallas Stonebriar Golf Resort & Spa in Dallas.

Let’s delve into the remarkable achievements of the 2024 North America awardees:

Excellence: Recognizing exceptional service provider performance

Winner: Mastek with The Vitamin Shoppe®

Innovation: Embracing creativity and entrepreneurial spirit to fortify businesses and enhance client services

Winner: Customertimes with Virginia Mental Health

Transformation: Successfully metamorphosing an organization or a vital business operation

Winner: Genpact with McKesson Corp

Workplace of the Future: Enhancing client and employee experiences beyond technological advancements

Winner: Avaya with American Heart Association

AI Pacesetter: Demonstrating significant business impact through AI implementation

Winner: Prophecy with The Texas Rangers

Extending hearty congratulations to the honorees of the 2024 ISG Paragon Awards North America, John Boccuzzi, Jr., partner and president of ISG Research remarked, “The most fruitful sourcing collaborations arise when both the enterprise and the provider combine their strengths to forge IT infrastructures and solutions that yield business triumph. We take immense pleasure in commending these visionary partnerships.”

The 2024 ISG Paragon Awards highlight the evolution of the sourcing industry through novel approaches and digital advancements encompassing automation, cognitive solutions, and artificial intelligence. Detailed information can be found on the award website.

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About ISG ISG (Information Services Group) III stands as a premier global technology research and advisory firm. Serving as a trusted ally to over 900 clients, including 75 of the planet’s top 100 corporations, ISG is dedicated to aiding businesses, public institutions, and service providers in attaining operational excellence and accelerated growth. Established in 2006 and headquartered in Stamford, Conn., ISG boasts a workforce exceeding 1,600 digitally savvy professionals across 20 countries. This global ensemble is renowned for its inventive thinking, market sway, profound industry and technological acumen, and top-tier research and analytical capabilities founded on the industry’s most exhaustive marketplace data. For more details, visit www.isg-one.com.

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